ESM Customer FAQ's

How do I save money using the ESM App?

Start by downloading the ESM App to your smart phone. You will then be able to view available offers from participating merchants. Merchants and offers are conveniently sorted by “Category”. Tap on a merchant to view their offer(s) and follow the redemption “Instructions” for each offer to redeem. Typically, you show the offer on your smart phone at payment in physical locations or enter a code for online purchases.

Where are the ESM offers available?

ESM offers are available throughout Canada.

How much does it cost? Is it free?

There is no cost. Downloading the ESM App or your organizations custom version of ESM is free and is good for as long as you own your device. When you have a new device, most often the App will be automatically transferred over to your new device. If not, just re-download the ESM App. Many companies, associations, unions or student groups will offer a customized version of the ESM APP to their employees or members. If your organization would like to offer a custom version of the ESM App to your employees or members, contact ESM for more details.

Do I need a smart phone (iPhone or Android phone) to access the ESM App?

Yes, a smart phone is required to view and redeem available offers.

What personal information do you collect and do you share any information?

All we ask for is your name and email address in order to communicate with you. Your email address is confidential and will not be sold or shared with anyone. View our privacy policy for more details.

Who do I contact if I have a problem using the ESM App?

Call us or email us with your questions, comments or concerns - contact ESM